Terms and conditions

1. Purpose

pirogue provides providers with a website, a booking page and access to online payment via Mobupay, or via EpayNC for providers who have a distance selling contract with their bank.

2. Prices

pirogue offers a single subscription, the Pirogue subscription, which includes the website, the booking page and access to online payment. The Custom website is quoted separately.

Creating an account is free. The subscription is due from the first booking made on the site. Current prices are published on the Pricing page.

3. Client payments

Client payments go to the provider's account. pirogue never collects, holds or refunds any amount on the provider's behalf.

4. Online payment (to be validated)

Your customers' payments are collected by your payment provider: with Mobupay, into your Mobupay account, opened in your name; with EpayNC, under your distance selling contract. pirogue neither collects nor holds any funds. You link your account to pirogue by entrusting it with an access key, which you can revoke at any time from your pirogue dashboard or your payment provider's.

pirogue charges a commission of 1 % of the amount of each authorised online payment, rounded down to the CFP, invoiced every month with your subscription. Any refund, including one made from your Mobupay dashboard or marked as refunded in your pirogue dashboard, reduces the commission pro rata; your payment provider's fees are not refunded. Payments in test mode give rise to no commission.

No commission is invoiced during the free period, until the first booking made on your site.

Until online payment is activated, your customers book without paying online and no commission is due.

If you use your own EpayNC contract, the same 1 % commission applies to your online payments; your bank and EpayNC fees remain those of your contract.

5. Duration and termination

No commitment: the provider can leave at any time and export their data.

6. Governing law

Governing law and competent court: to be completed.